Innovation Type: Patient Flow


Innovation Origin: NHS Innovator Accelerator (NIA), NHS England's ITP

Interactive 2-way online and text-based appointment booking service for hospitals

DrDoctor is an online and text-based service that allows patients to confirm, cancel and change bookings digitally. For hospitals, this means they can maximise and manage patient volume to best fit their capacity. The technology can target long waiting lists and automatically book patients into empty slots in clinics. In addition, it provides digital assessments before and after appointments, saving time for both patients and caregivers.

On average, DrDoctor saves each acute trust £1.8 million per year, cuts waiting lists by 10-15% and reduces time to first contact by 8 days.

For more information, please visit: https://nhsaccelerator.com/innovation/drdoctor/

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