What was delivered in 2020-21?
Our work to secure the safe transfer of patients' medicines when they move from hospital to home continued. This 'Transfer of Care around Medicines' work helped support the safe discharge of patients from hospital prior to each Covid wave. In February 2021, the national Discharge Medicines Service (DMS) was launched, and the five Wessex acute trusts previously using TCAM were able to seamlessly move to the new national service.
Transfers of Care Around Medicines (TCAM) and Discharge Medicines Service
Our work to ensure the safe, secure, digital, clinical handover of patients’ medicines from the hospital to pharmacists in the community continued this year.
“There was a lightbulb moment for us. This was about patient medication safety, improving integration and seamless discharge. We saw it as an opportunity for community pharmacists to engage so a win-win. A great opportunity to be involved.” - Trust contact about TCAM
“Very beneficial during Covid. Because good relationships already existed, it was much easier for transition. Lots of conversations around patients being discharged. Change of doses, lots of awareness of meds optimisation and patient safety.” - Trust contact about TCAM
PINCER (Pharmacist-led Information technology iNtervention for the reduction of Clinically important ERrors in medicines management)
We continued our work to embed this pharmacist-led programme to reduce harm from medication errors in primary care across Wessex, and nationally.
Electronic Repeat Dispensing (eRD)
Around 1.2 million extra electronic repeat prescriptions (in Wessex) have been issued since March 2020 – supporting social distancing and saving more than 5,600 GP hours. Our webpages for this work have had over 10,000 views.
“Due to many problems with the buses, plus difficulties obtaining doctors appointments, I find it helpful. Plus I find it saves my GP work and while I can collect prescriptions in person at the pharmacy, thus saving the delivery service time, effort and expense, hopefully helping the NHS, too.” - patient quoted in the eRD evaluation report
Our work to ensure multiple medicine safety saw 106 GPs and pharmacists trained using in shared decision making and using the Polypharmacy Prescribing Comparators; with an update to the comparators published February 2021.