Tracy has over 30 years experience in the NHS as a nurse and a senior manager; she has a Master’s degree in Leadership and Organisation of Public Services. Her clinical career focused on Emergency Nursing and as an Emergency Department Sister she worked directly to the Chief Executive as part of an improvement team using Business Process Reengineering principles. She was an ALS instructor and Senior Nurse in Southampton and then Salisbury Emergency Departments.
After leading the Modernisation Agency Emergency Service Collaborative at Salisbury Hospital, she moved to Wiltshire Primary Care Trust and progressed to the position of Assistant Director, Operations South. In 2008 she moved to the independent sector and worked for 6 years in the primary care arena. As Head of Services she managed a national portfolio of offender health and walk in centre contracts. When promoted to Director of Business Development, as well as bid submission, she focused on working with commissioners and providers to develop new pathways of care for patients.
Since returning to work locally she has enjoyed positions with NHSE Wessex looking at the implementation of the Friends and Family Test in general practice and then with Wessex Academic Health Science Network (AHSN) looking at the spread and adoption of innovation across the footprint. Tracy is now working with Wessex AHSN full time as Associate Director for the Patient Safety Collaborative. She is a busy mum to a lively teenage daughter and is also the primary support for her father who lives with her and who has Parkinson’s disease.
Patient Safety is central to both her professional and family life.