Olivia joined Wessex AHSN in July 2021 as a Programme Manager within the Primary Care Team, on secondment from Isle of Wight NHS Trust. She most recently managed the implementation of video consultations at the Trust as part of a national Attend Anywhere NHS England pilot. The roll out was accelerated across the island health and care system in response to Covid restrictions, implemented in partnership with the Trust’s Digital Programme and the Technology Enabled Care Team.
Olivia’s first NHS roles were frontline customer service roles at Chelsea & Westminster hospital. Having made a change of direction to work in arts and events management, she returned to healthcare in 2007, working at the South of England Cochlear Implant Centre supporting their training programme, then moved to Dorset to work as project support on the redevelopment of St Ann’s Hospital, a Grade II* listed mental health unit in Poole. Whilst working for Dorset Healthcare, she coordinated the implementation of Mental Health Payment by Results (MHPbR) across Dorset mental health services.
She joined Isle of Wight NHS Trust as a Contracts Manager in 2012 and in 2014-15, Olivia supported the Self Care and Self Management workstream as part of the Island’s My Life A Full Life programme. Since then she has worked on a number of system transformation, capital, IT and service improvement projects across the island’s health and care system including ambulance, mental health, community, acute, social care, local authority and voluntary sector settings.
Olivia is working on the newly established Digital & Technology Enabled Care programme, focusing on opportunities within Care Home and Community settings. Building on the AHSN Network’s work supporting use of technology during the Covid pandemic, she will be working with system partners and members to understand, promote and evidence where the use of digital tools and technology enabled care can add value and improve the experience of individuals, communities and service providers within the health and care system.
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