Caroline Norris

Programme Assistant & Q

In July 2021 Caroline joined the Insight and Medicines Optimisation teams as the Programme Assistant, providing a wide range of project support duties across our programmes and projects.

Initially Caroline joined Wessex AHSN in August 2018 in the role of Administrator for our Patient Safety team providing administrative and event support to a team of seven programme managers.

Her background is in health insurance, and for 12 years she worked for one of the largest insurers in the world in Income Protection claims management. During this time she gained experience in carrying out detailed medical assessments, financial reviews, investigation of fraudulent claims and all other aspects of claims management.

She also has experience in staff coaching, occupational rehabilitation and implementation of small and large-scale change within previous roles. In addition, she has experience in website management including search engine optimisation and improving sales within a large online retailer.

Caroline is passionate about supporting teams to effect change for the better and is PRINCE2 certified as of December 2020.


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Innovation Insight

Our team is established in the assessment and study of innovation in healthcare, with a set of in-house skills that bring ... Find out more >

Medicines Optimisation

Wessex Academic Health Science Network (WAHSN) is the national lead for the AHSNs’ Medicines Optimisation (MO) Programme a... Find out more >