Wessex PSC is working with organisations across Wessex to reduce harm related to physical deterioration
NB This webpage relates to our Physical Deterioration (all cause) workstream, further information about aspects of our work relating directly to Sepsis, including access to the Suspicion of Sepsis Insights Dashboard, can be found over on our Sepsis Webpage.
The National Deterioration Forum on the NHS Future Collaboration Platform
FutureNHS is an online platform designed to empower people to co-develop, share, connect and work together. The platform supports users to access and exchange knowledge and information on transformation, across health and social care.
National Early Warning Score (NEWS2)
NHS England (NHSE) and NHS Improvement (NHSI) have endorsed a single early warning score – the National Early Warning Score (NEWS) – for use in acute and ambulance settings. NEWS is a tool developed by the Royal College of Physicians which improves the detection and response to clinical deterioration in adult patients and is a key element of patient safety and improving patient outcomes. Read more about the NEWS tool on the RCP website.
The intention is to increase the use of NEWS2 to 100% of acute and ambulance settings by March 2019 in order to save over 1800 lives a year. Read more about this initiative on the NHSE website.
An introduction to NEWS2 from NHS England
This video clip from NHS England features Professor Bryan Williams (University College London Hospitals) discussing the development of NEWS2, the benefits of a standardised system, and how it can be used to identify acute deterioration in adult patients.
NEWS2 Calculation App
The official NEWS2 Calculation App has now been released on both the iOS and Android stores as a joint development between the Royal College of Physicians (RCP) and the North West London Collaboration for Leadership in Applied Heath Research and Care (NWL CLAHRC).
The app is available for free and can be found as follows:
iOS – visit the Apple App Store and search for ‘NEWS2′
Android – visit the Google Play store and search for ‘NEWS2’ or use the following link here
NHSI Resource Alert (April 2018)
A resource alert has been issued to support providers to adopt the revised National Early Warning Score (NEWS2) to detect deterioration in adult patients. Read more about this alert on the NHSI website and the alert can be downloaded from the resources zone on the right hand side of this page.
*New Resource pack to support the early adoption of NEWS2 - NHSI Jan 2019
In partnership with NHS England, Health Education England and the Royal College of Physicians (RCP), NHSI have published the NEWS2 resource pack. Developed with clinical input, the pack provides access to tools and resources which support planning and delivery of NEWS2 implementation, and illustrates practical examples of how it is being implemented across the country. The resource pack can be downloaded from the resources zone on the right hand side of this page.
NEWS2 e-learning resource from OCB Media
This NEWS2 e-learning resource provides an opportunity to learn about the implementation and use of the National Early Warning Score system which has been introduced across the NHS.
Here you will be able to access online training in how to fill in the forms and effectively operate the NEWS2 system.
You will also be able to access downloadable forms and information notices as well as a facility to print out a personal certificate showing that you have successfully completed the training.
Deterioration (including Sepsis) Resources
Oxford AHSN Deterioration Programme Resources include many useful Deterioration and Sepsis related resources including access to the monthly Sepsis Bulletin (a Bodleian Library resource).
NEWS2: supporting the physician’s role in leading on the deteriorating patient
The mismanagement of deterioration is the most common area of systemic failure in avoidable patient death across the NHS and poor communication is the leading root cause of adverse events in healthcare. 90% of cardiac arrests are preceeded by a deterioration in vital signs. When a deteriorating patient’s worsening condition is not clear to clinical staff, it can lead to serious problems, complications, and death.
In a discussion piece for the RCP Dr Matt Inada-Kim argues that the next great advance will not be a cure, but a change in the way we work as a system, more from this article on the RCP here.
Recognising and responding to critically unwell patients (Healthcare Safety Investigation Branch - May 2019)
Problems in recognising and responding to deteriorating patients continues to be a major source of severe harm and preventable death in hospitals. Previous research has shown that up to a quarter of preventable deaths are related to failures in clinical monitoring.
Following a reference event involving a 58-year-old woman who deteriorated and died within 24-hours of presenting at hospital two weeks after having surgery, the HSIB made safety recommendations to The Royal College of Physicians (RCP) and NHS England and NHS Improvement that the Royal College of Physicians NEWS advisory group continues to evaluate the implementation and use of NEWS2, including but not limited to:
Further information and copies of the report can be downloaded from the HSIB website
The Patients Voice/s
Paul's story (from West of England AHSN)
Click here to watch Paul's story about how he made a quick and full recovery from sepsis as a result of NEWS (the National Early Warning Score) being communicated at every handover of care.
Julie's story (from patientstories.org.uk)
Click here to watch Julie's story about her treatment following a road traffic accident whilst on a cycling holiday following which she experienced two further emergency admissions to hospital due to acute cellulitis and sepsis.
Geoff's story (from Oxford University Hospital)
Click here to watch the experience of a patient at Oxford University Hospitals who was treated for life-threatening sepsis told from the point of view of both the patient and his family.
More information about Wessex PSCs work on patient enegagement can be found on our Working with our patients and public web page here.
Wessex Deterioration Workstream
The Wessex PSC Deterioration Workstream includes supporting a Regional Deterioration Network and producing tools to assist with the management of physical deterioration and structured communications in all care settings across Wessex.
Wessex Regional Deterioration Network
The Wessex Deterioration Network is currently working with NHS organisations across Wessex to improve the delivery of care to patients experiencing physical deterioration. The Network meets quarterly and is open to staff and patient/carer partners from organisations across Wessex.
Representation at the Network includes all grades of staff from acute, community, primary care and ambulance Trusts and also commissioners from local CCGs and Patient/Carer partners. This broad representation helps ensure that the work of the PSC remains grounded and relevant to Wessex stakeholders.
The Deterioration Network is co-ordinated by Geoff Cooper who is the Programme Lead and Improvement Coach for the Wessex PSC Deterioration Workstream. The Clinical Lead for the Network is Dr Matt Inada-Kim who is a consultant acute physician at Hampshire Hospitals NHS FT, NHS(E) National Clinical Advisor on sepsis, co-chair of the National AHSN sepsis cluster, Lead for sepsis and deterioration at Wessex PSC and attends the NHS Cross System Sepsis Programme Board.
All Cause Clinical & Organisational Response to Deterioration (ACCORD)
The Wessex All Cause Clinical & Organisational Response to Deterioration (ACCORD) Guidance was co-designed by the Wessex PSC Deterioration Network to encourage the development of a consistent language and approach to the management of physical deterioration across Wessex, and to help ensure that escalation pathways within and between healthcare organisations are aligned to a common understanding and set of thresholds.
ACCORD consists of pathways for each of three care settings: Hospitals, Primary Care and Care Homes. Each pathway includes the Wessex Regional Guidance for that care setting and a matching template for local adaption if desired. The ACCORD documentation can be downloaded in pdf and ppt format from the Resource zone on the right hand side of this web page.
Organisations from outside Wessex are very welcome to use this methodology to support their own approaches*. If you have any questions, or you would like further information please get in touch with the Patient Safety team using the link at the bottom of this web page.
Prior to August 2019 ACCORD was known as the Wessex All Cause Deterioration Guidance (WACDG)
*Wessex PSC advises that all care providers conduct a robust internal governance review prior to use of any clinical escalation tool, including the WACDG, to ensure that the clinical thresholds and escalation actions are appropriate for the care settings in their organisation.
Reviewing the Clinical & Organisational Response to Deterioration (RECORD)
The RECORD guidance was developed by the Wessex PSC Deterioration Network following the successful implementation of the Wessex ACCORD tool (All Cause Clinical & Organisational Response to Deterioration) - see above.
RECORD takes a Quality Improvement “Measurement for Improvement” approach to support the implementation of NEWS2 by describing elements of a methodology for evaluating the effectiveness of the recognition of, and response to, patient deterioration.
Based on the Portsmouth Hospital “Time to Act” project and developed by the Regional Network of Sepsis / Deterioration leads it sets out a process for reviewing the clinical response, and patient outcomes, arising from the use of NEWS2. As such it looks beyond quantifiable process measures around “are we using NEWS2” to the qualitative outcome measures around “how well are we using NEWS2”.
In addition to the review criteria contained within the Portsmouth Hospital’s “Time to Act” tool the RECORD documentation poses questions for those wanting to develop their own review methodologies. What constitutes a Medical Review, when observations should be considered "late" and whether to exclude patients with identified Treatment Escalation Plans are some of the issues addressed.
A number of Trusts already audit process (cardiac arrest calls, unplanned admissions to ITU etc. etc.) and many also now have access to “big data” from bedside electronic monitoring systems. That together with initiatives around Learning from Deaths has raised interest in developing new ways of evaluating the effectiveness of organisational processes for, and clinical responses to, patients experiencing physical deterioration.
The RECORD guidance can be downloaded from the resource zone on the right hand side of this webpage. More information about the design and potential use of RECORD can be obtained from the Programme lead via the contact link at the bottom of this webpage.
Introducing NEWS2 into Primary Care
Sepsis: Guidance for GPs (RCGP 2018)
The RCGP guidance notes a culture shift from accepting that sepsis is often hard to detect, to one where it is actively being assessed whenever infection is being considered as a cause for significant illness or deterioration.
The use of NEWS isn’t advocated as a replacement for clinical judgement, but physiological assessment must be undertaken when considering sepsis and/or the deteriorating patient. The RCGP note that NEWS offers a template for doing this and may be considered as a potential adjunct to the assessment process and it also offers a useful shared language for communicating concern between clinical services and clinicians.
The full document can be downloaded from the resources zone on the right hand side of this page.
Using NEWS2 in out of hours primary care (NHSI Nov 2018)
Click here to view a case study of how an out of hours primary care provider in the north west sought to improve their recognition and response to patients at risk of sepsis through the use of the national early warning score (NEWS2).
A community perspective (RCGP, WLMC & WPSC)
Watch a recording of an adult community focused webinar on Sepsis & Deterioration delivered by the Royal College of GPs (RCGP) in collaboration with Wessex LMC and Wessex PSC on 17th October 2018 presented by Dr Matt Inada-Kim.
Matt is the National Clinical Advisor Sepsis (NHS England) and Deterioration (NHS Improvement), Clinical Lead for Deterioration and Sepsis, Wessex Patient Safety Collaborative and Consultant Acute Physician / Sepsis Lead at the Hampshire Hospitals NHS Foundation Trust.
Introducing NEWS into GP Surgeries (BBC South 28 Oct 2017)
Click here to watch a BBC story which includes interviews with Dr Nigel Watson (Wessex LMC) and Dr Matt Inada-Kim (Wessex PSC) about how the NEWS tool is being introduced into GP surgeries. (Best viewed in Chrome.)
NEWS2 and Primary Care (Wessex Local Medical Committee and Wessex PSC)
One element of the Deterioration workstream has been to develop the application of the Wessex All Cause Deterioration Guidance (details above) to the Primary Care setting.
Joint working with the Wessex Local Medical Committee has resulted in the production of an educational resource (a Lunch & Learn Presentation) to support the use of NEWS2 in the development of a Primary Care pathway for Physical Deterioration.
Further information on this workstream can be obtained from Geoff Cooper (Programme Lead) via email or via the contact link at the bottom of this page.
Wessex Patient Transfer Summary (WPTS)
The Wessex Patient Transfer Summary (WPTS) is a Primary Care referral form developed to standardise the referral process, once a clinical decision is made for escalation of care from Primary Care to another provider. The WPTS was developed from some initial work undertaken by Dr.Hein le Roux (Clinical Lead for West of England AHSN) and was further developed by Wessex Patient Safety Collaborative (WPSC) with support from the Wessex Primary Care Forum and its constituent GPs, CCGs and patient representatives.
The aim of the WPTS is to support and improve transfer of care from Primary Care to another provider, through standardising the referral process and use of a common language to improve patient outcome and reduce mortality. Two nationally accredited assessment tools (National Early Warning Score 2 [NEWS 2]and the Clinical Frailty Scale) are included alongside an aid memoire for escalation guidance.
The WPTS proforma can be downloaded from the resources zone on the right side of this webpage.
Introducing NEWS2 into Care Homes
Another element of developing an aligned model of care pathways across Wessex includes the application of the Wessex All Cause Deterioration Guidance (details above) to the Care Home setting.
Joint working with the West Hampshire Clinical Commissioning Group has led to the production of operational guidance (RESTORE2) to support the use of NEWS2, SBAR (see below) and Soft Signs in a Care Home setting.
More information about the work of Wessex PSC in the Care Home Sector as well as links to the RESTORE2 tool and the Interserve Soft Signs Taxonomy can be found on the Wessex PSC Enhanced Health in Care Homes webpage.
ALERT (Portsmouth Hospitals NHS Trust)
ALERT™ (Acute Life Threatening Events Recognition & Treatment) is a multi-professional course designed to train staff in recognising patient deterioration and acting appropriately in treating the acutely unwell.
ALERT HQ have developed a suite of courses for different care settings including: ALERT (Adult); ALERT Obstetrics; BEACH (for unregistered healthcare staff) and AWARE (healthcare support staff) plus an ALERT Train the Trainer course.
More information about the ALERT Programme can be found on the ALERT HQ website.
Other Deterioration related Initiatives
When time is life - Ergonomics to improve time-critical sepsis care
Click here to read about a Human Factors and Ergonomics approach to improving early recognition and potentially life-saving treatment of sepsis in the emergency department.
The project by Oxford AHSN sought to understand better the remaining barriers to more rapid recognition, assessment and treatment by applying a formal Human Factors (HF) approach to analysing and redesigning the ED sepsis patient pathway.
An hour on Sepsis
In this Knowledge Exchange presentation here Dr Matt Inada-Kim talks about Sepsis from his perspective as National Clinical Sepsis Advisor. (Best viewed in Chrome)
NEWS 2: An opportunity to standardise the management of deterioration and sepsis
In this BMJ opinion article here Dr Matt Inada Kim (National Clinical Advisor for Sepsis and Deterioration - NHS England and NHS Improvement) and Dr Emmanuel Nsutebu (Sepsis Lead at the Tropical and Infectious Disease Unit of the Royal Liverpool Hospital) consider the effect of unnecessary variation in critical processes across the NHS.
A guide for identifying "Suspicion of Sepsis" using Hospital Episode Statistics
Wessex PSC is also working closely with Oxford AHSN on the topic of Sepsis and have developed "A guide for identifying "Suspicion of Sepsis" using Hospital Episode Statistics". Their paper published in BMJ Open (Inada Kim et al., 2017) can be downloaded from the resource zone on the right hand side of this webpage.
If you have any questions about the Wessex Patient Safety Collaborative's Deterioration workstream or any other aspects of the Wessex PSC, please contact us via the link