S12 Solutions is a mobile application and website created to make Mental Health Act (MHA) assessment set-up and claim form processes quicker, simpler and more secure. To understand the impact of the S12 Solutions Platform locally Wessex AHSN are undertaking an independent evaluation on behalf of the Hampshire and the Isle of Wight Sustainability and Transformation Partnership (HIOW STP).
Before a person can be lawfully held under the MHA, an assessing team comprised of an Approved Mental Health Professional (AMHP) and two doctors (a registered medical practitioner and a section 12 approved doctor), must agree that detaining the person in hospital is the best way to provide their care.
The S12 Solutions concept was conceived by Amy Manning, an experienced AMHP working in Bath. Amy found the process for organising MHA assessing teams to be highly inefficient, with many frustrated AMHPs spending hours, and sometimes entire shifts, working from outdated paper lists trying to find suitable doctors to attend an assessment.
The delays caused by this inefficient process can leave service users and their carers distressed and at risk, as well as resulting in AMHPs and doctors working extended hours in stressful conditions. This also places additional pressure on Emergency Departments, ambulance services, the police and places of safety, where service users wait for their assessment.
The S12 Solutions Platform:
With first-hand knowledge of the current system challenges, and the impact these have on service users, practitioners and agencies, Amy developed S12 Solutions with support from fellow AMHPs, doctors, commissioners, executives and administrators. The platform:
For further information on S12 Solutions, please visit their website: S12 Solutions Homepage
Local Testing and Evaluation:
Based on S12 Solution’s performance at pilot sites in Cumbria and South West London, HIOW STP are supporting testing the application locally, with the intention, that if S12 Solutions proves successful, adoption of the platform could spread across the wider region.
The S12 Solutions platform officially 'went live' in Southampton and Hampshire on the 1st of October 2019.
The evaluation is underway.