RESTORE2

RESTORE2 is a physical deterioration and escalation tool for care/nursing homes based on NEWS2 and has been a key element of the process of implementing NEWS2 within Care Homes, initially across Wessex and subsequently nationally via the AHSN network.

In July 2019 RESTORE2 won a Parliamentary Award for Excellence (read more here)

RESTORE2 is a physical deterioration and escalation tool for care/nursing homes (*)  based on nationally recognised methodologies including early recognition (Soft Signs), the national early warning score (NEWS2) and structured communications (SBARD).

*Wessex PSC advises that all care providers conduct a robust internal governance review prior to use of any clinical escalation tool, including RESTORE2, to ensure that the clinical thresholds and escalation actions are appropriate for the care settings in their organisation.

RESTORE2 uses NEWS2 reproduced from: Royal College of Physicians. National Early Warning Score (NEWS) 2: Standardising the assessment of acute-illness severity in the NHS. Updated report of a working party. London: RCP, 2017.

RESTORE2 was co-produced by West Hampshire CCG and Wessex Patient Safety Collaborative. 

It is designed to support homes and health professionals to:

• Recognise when a resident may be deteriorating or at risk of physical deterioration
  
• Act appropriately according to the residents care plan to protect and manage the resident
  
• Obtain a complete set of physical observations to inform escalation and conversations with health professionals
  
• Speak with the most appropriate health professional in a timely way to get the right support
  
• Provide a concise escalation history to health professionals to support their professional decision making.
  

An introductory video can be viewed on this webpage and the RESTORE2 tool, associated resources and training materials can be downloaded from the resources zone on this webpage.

The full series of 6 videos about implementing and using RESTORE2 in Care Home settings together with some Case Study based scenarios can be viewed below.

An introductory video can be viewed on this webpage and the RESTORE2 tool, associated resources and training materials can be downloaded from the West Hampshire CCG webpage.

Video 1: An introduction to RESTORE2

Video 2: What is RESTORE2?

Video 3: Why use RESTORE2?

Video 4: Some scenarios based on RESTORE2

Video 5: GP information about RESTORE2

Video 6: Implementation advice about rolling out RESTORE2

Further information on this workstream can be obtained from Geoff Cooper (Programme Lead) via email or via the contact link at the bottom of this page.